Quick answer: Lathika Spa Ajman takes no advance payment for bookings, so you can cancel or change a booking by phone or WhatsApp without a charge. Payment is made at the time of service. If you have a concern about a session you have paid for, tell reception or contact us, and management will review it.
Key Takeaways
- No advance payment, so cancelling costs nothing and there is nothing to refund.
- Payment is made at the time of service.
- Raise any concern with reception or on +971 52 480 6393.
Bookings and Advance Payment
We do not take advance payment or deposits for bookings. A booking is confirmed when our team confirms it by phone or WhatsApp on +971 52 480 6393.
Cancelling or Changing a Booking
You can cancel or change a booking at any time by calling or sending a WhatsApp message to +971 52 480 6393. Please let us know as early as possible so we can offer the time to another guest. Because no advance payment is taken, there is nothing to refund when you cancel.
Late Arrivals
If you arrive more than 15 minutes late for a booked session, your session may be shorter and the price stays the same. Please message us if you are running late.
No-Shows
There is no charge for a missed booking. Repeated no-shows may affect our ability to hold future advance bookings for you.
Payment
Payment is due at the time of service, at reception, by Visa, Mastercard or cash. Prices are AED 99 for 60 minutes and AED 150 for 90 minutes for every massage style.
Concerns and Refund Requests
If something about your session is not right, the best time to tell us is during the session itself: ask your therapist to adjust the pressure, change focus or stop. If you still have a concern afterwards, speak to reception before you leave, or contact us on +971 52 480 6393 or by email as soon as possible with your visit date and time.
Concerns, including refund requests, are reviewed by our management on a case-by-case basis. This policy does not affect any rights you have under UAE consumer protection law.
Sessions Ended for Conduct Reasons
A session ended because of abuse, harassment or a request for inappropriate or unlawful services is not refunded, as set out in our terms and conditions.
Sessions Ended for Health or Safety Reasons
Your therapist may decline or stop a session if they believe continuing would be unsafe, for example because of a health condition disclosed during the consultation. If this happens, speak to reception about payment for the time used. See our medical disclaimer.
Contact
Call or WhatsApp +971 52 480 6393, send us an email, or visit Damascus Street - Al Rawda 3 - Ajman - United Arab Emirates.
Why Guests Choose Lathika Spa for Simple Cancellations
Five quick checks before you book.
Verify Us First
Ajman DED Licence No. 114732, rated 4.9 from 944 Google reviews.
See our Google profileKnow Who Treats You
Ask for a senior specialist by name.
Meet the therapistsOne Written Price
One price for every style. Nothing added at the end.
Reserve your timeEasy to Reach
Al Rawda 3, Ajman. Free parking nearby.
Get directionsFacts at a Glance
- Topic
- Simple Cancellations
- Best for
- Changing plans without a deposit or penalty
- Price
- AED 99 / 60 min · AED 150 / 90 min
- Hours
- Open 24 hours, 7 days